Job Information
AECOM Road Ranger Contract Manager in Miami, Florida
Company Description
Work with Us. Change the World.
At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.
There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.
We're one global team driven by our common purpose to deliver a better world. Join us.
Job Description
AECOM is hiring an experienced Traffic Incident Management Road Ranger Contract Manager, located in Miami, Florida, at the SunGuide Transportation Management Center (TMC). The SunGuide TMC is a 24/7 operation responsible for traffic and incident management for the Florida Department of Transportation (FDOT) District Six. District Six covers Miami-Dade and Monroe Counties. The roadside safety service patrol is called the Road Rangers in Florida. This position oversees the Road Ranger program for FDOT District Six.
FDOT District Six has the largest fleet of Road Rangers in Florida. The fleet consists of tow trucks, pickup trucks, and flatbed wreckers. The Road Rangers perform basic roadside assistance and help get disabled vehicles off the travel lanes as quickly as possible.
Responsibilities:
Provides contract administration of the Road Ranger contract for FDOT District Six.
Serves as the primary point of contact between FDOT and the Road Ranger vendor.
Conducts scheduled and random field inspections of service patrol vehicles.
Prepare meeting materials and participate in project meetings.
Personnel Management; approve, deny, or remove Contractor personnel under contract.
Generates performance and analysis reports.
Reviews vendor invoices and recommends payment.
Works closely with incident management and operations staff at the TMC.
Resolution of customer complaints.
Conducts monthly Road Ranger vendor performance evaluations.
Manages the current year’s Road Ranger budgets.
Provides budget forecasts for FDOT planning purposes.
Works under direct supervision on routine tasks as per established procedures.
Works with other team members and/or end-users to troubleshoot basic problems.
Effectively contributes to team goals.
Additional Information:
- When in the field, the position will include wearing associated personal protective equipment, including safety shoes/boots, a hard hat, a high visibility vest, and an operator uniform.
Qualifications
Minimum:
BA/BS and 4 years of related experience or demonstrated equivalency of experience and/or education
A valid US Driver’s License is required to visit project sites, clients, and other AECOM offices. As a condition of employment, the selected candidate must pass a US Motor Vehicle Records review.
Experience and knowledge of Freeway Incident Management.
Must be able to pass a State and Federal criminal history/security background check and the State Law Enforcement Radio System (SLERS) background check
Must pass a pre-employment drug screen.
Experienced in data entry skills required
Available for on-call duties for the 24-hour TMC
Experience in the use of computer applications.
Experience writing reports.
Experience with two-way communication radio systems.
Experience and knowledge of the freeway system within Miami-Dade County.
Preferred:
Experience working in a team environment.
Experience with multitasking.
Experience in verbal, written, and presentation communication.
Experience in Microsoft Office Suite such as MS Word, Excel, and Power
Experience with Basic Maintenance of Traffic (MOT).
Experience and training in Incident Command System (ICS) or National Incident Management System (NIMS).
Experience with Closed-Circuit Television (CCTV) cameras.
Experience with Dynamic Message Signs (DMS).
Experience in incident clearance procedures.
Additional Information
Relocation is not an option for this position
Visa sponsorship is not an option for this position
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Offered compensation will be based on location and individual qualifications. The expected range is $60,000.00 - $80,000.00.
About AECOM
AECOM is proud to offer a comprehensive benefits program to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absence, voluntary benefits, perks, U.S. and global well-being programs, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan.
AECOM is the world’s trusted infrastructure consulting firm, delivering professional services throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. On projects spanning transportation, buildings, water, new energy and the environment, our public- and private-sector clients trust us to solve their most complex challenges. Our teams are driven by a common purpose to deliver a better world through our unrivaled technical and digital expertise, a culture of equity, diversity and inclusion, and a commitment to environmental, social and governance priorities. AECOM is a Fortune 500 firm and its Professional Services business had revenue of $14.4 billion in fiscal year 2023. See how we are delivering sustainable legacies for generations to come at aecom.com and @AECOM.
Freedom to Grow in a World of Opportunity
You will have the flexibility you need to do your best work with hybrid work options. Whether you’re working from an AECOM office, remote location or at a client site, you will be working in a dynamic environment where your integrity, entrepreneurial spirit and pioneering mindset are championed.
You will help us foster a culture of equity, diversity and inclusion – a safe and respectful workplace, where we invite everyone to bring their whole selves to work using their unique talents, backgrounds and expertise to create transformational outcomes for our clients.
AECOM provides a wide array of compensation and benefits programs to meet the diverse needs of our employees and their families. We also provide a robust global well-being program. We’re the world’s trusted global infrastructure firm, and we’re in this together – your growth and success are ours too.
Join us, and you’ll get all the benefits of being a part of a global, publicly traded firm – access to industry-leading technology and thinking and transformational work with big impact and work flexibility. As an Equal Opportunity Employer, we believe in each person’s potential, and we’ll help you reach yours.
All your information will be kept confidential according to EEO guidelines.
ReqID: J10111371
Business Line: Transportation
Business Group: DCS
Strategic Business Unit: East
Career Area: Operations & Maintenance
Work Location Model: On-Site