Job Information
AECOM Knowledge Management Technician in Omaha, Nebraska
Company Description
Work with Us. Change the World.
At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.
There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.
We're one global team driven by our common purpose to deliver a better world. Join us.
Job Description
AECOM is seeking a Knowledge Management Technician to be based remotely.
This content management role focuses on document migration to and management within an Electronic Document Management System (EDMS, e.g. AODocs), assisting in the management of taxonomy, metadata requirements, and providing support for all central document control needs to teams using Google IP systems and database management systems.
Critical to the Role:
Work with key stakeholders to obtain business requirements in successful document migrations to EDMS applications
Execute bulk data migration and metadata update projects using custom tools and applications
Maintain data quality for existing dashboards, tools, and custom applications within EDMS applications
Primary Responsibilities:
AODocs Content Management, Data Migration, & Access Management [90%]
Lead and coach EDMS technicians on AODocs content management, data migrations and access control in line with KM best practices
Conduct gPOR readiness dissemination quality checks and maintenance
Manage migration processes (singular and bulk)
Perform requirements gathering
Outline and obtain metadata requirements
Process singular/bulk document migrations
Perform quality checks for metadata, folder placement and workflow status
Manage document update processes (singular and bulk)
Perform requirements gathering
Outline and obtain metadata requirements
Process singular/bulk document migrations
Perform quality checks for metadata, folder placement and workflow status
Monitor and advance workflow management and release cycles
Create document tracking through routine and query-based methods for content alignment, quality and placement
Quality Assurance [10%]
Manage and update KM Teams Historical Metadata Tracker
Develop and refine migration training processes, and template development
Support project PM in development of new process development, project development in Asana, trainings and documentation management
Compile and update Full Lists of gDesign documents, Doc Status and DDIs for dissemination in gPOR packages for capturing Data Center Intellectual Property Lifecycle
Conduct routine inspection and adjustment of AODocs documentation, folder structure and dissemination compliance
Additional Responsibilities:
Custom Dissemination
Perform requirements gathering
Review custom dissemination requests as needed for one-off projects, revisions, and development team needs
Process custom dissemination requests: ensure requirements are met and requestors have access
Qualifications
Minimum Qualifications & Expertise:
BA/BS + 2 Years of related experience or demonstrated equivalency or experience and or education
Google suite, specifically sheets and performing custom queries
Experience with routine data manipulation, custom queries, cleansing and formatting with large data sets
Strong communication skills, both verbal and written
Strong attention to detail, especially with metadata and taxonomical structures
Preferred Qualifications:
BA/BS degree or equivalent work experience in information technology, computer science, business administration, construction management, psychology or related fields
Ability to effectively organize several projects at once within project management applications (Asana, Buganizer, Jira etc.)
Extensive experience in rapidly changing environments
Past enterprise-level experience with gSuite applications (Sheets, Docs, Slides, App Script, etc)
Experience with relational electronic document management systems (AODocs), taxonomy development and document tagging
Experience with construction documentation
Additional Information
Sponsorship for US employment authorization is not available now or in the future for this position.
#LI-EM1
Offered compensation will be based on location and individual qualifications. The expected range is $55,029.00 - $75,665.00.
About AECOM
AECOM is proud to offer a comprehensive benefits program to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absence, voluntary benefits, perks, U.S. and global well-being programs, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan.
AECOM is the world’s trusted infrastructure consulting firm, delivering professional services throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. On projects spanning transportation, buildings, water, new energy and the environment, our public- and private-sector clients trust us to solve their most complex challenges. Our teams are driven by a common purpose to deliver a better world through our unrivaled technical and digital expertise, a culture of equity, diversity and inclusion, and a commitment to environmental, social and governance priorities. AECOM is a Fortune 500 firm and its Professional Services business had revenue of $14.4 billion in fiscal year 2023. See how we are delivering sustainable legacies for generations to come at aecom.com and @AECOM.
Freedom to Grow in a World of Opportunity
You will have the flexibility you need to do your best work with hybrid work options. Whether you’re working from an AECOM office, remote location or at a client site, you will be working in a dynamic environment where your integrity, entrepreneurial spirit and pioneering mindset are championed.
You will help us foster a culture of equity, diversity and inclusion – a safe and respectful workplace, where we invite everyone to bring their whole selves to work using their unique talents, backgrounds and expertise to create transformational outcomes for our clients.
AECOM provides a wide array of compensation and benefits programs to meet the diverse needs of our employees and their families. We also provide a robust global well-being program. We’re the world’s trusted global infrastructure firm, and we’re in this together – your growth and success are ours too.
Join us, and you’ll get all the benefits of being a part of a global, publicly traded firm – access to industry-leading technology and thinking and transformational work with big impact and work flexibility. As an Equal Opportunity Employer, we believe in each person’s potential, and we’ll help you reach yours.
All your information will be kept confidential according to EEO guidelines.
ReqID: J10111663
Business Line: PPM
Business Group: DCS
Strategic Business Unit: West
Career Area: Program & Project Management
Work Location Model: Remote